Skills

Technical Skills:

• SDH Systems Management: Experience in managing SDH systems, cross-connections, and alarm indications, using Tejas 1400/1600 devices and identifying and resolving alarm indications, performing looping tasks, and troubleshooting SDH networks to ensure operational efficiency.

• Network Monitoring & Diagnostics: Proficient in monitoring and troubleshooting networks using NMS, EMS, Nagios, Cacti, SolarWinds, Orion, and proprietary tools for live SDH/L3 networks.

• Network Protocols: Worked extensively with L2/L3 MPLS, IP and routing protocols including OSPF, BGP for corporate and service provider networks.

• Trouble Ticket Management: Experience with TT systems for assigning, following up, and resolving network issues, escalating when necessary.

• Radio Frequency (RF) & Wireless Networks: Installation, configuration, and troubleshooting of Radio Links, Wireless APs, routers, and spectrum analysis.

• Customer Support: Hands-on experience providing Level 1 & Level 2 support to end-users and corporate clients remotely and onsite, including device installation.

• Network Device Configuration: Configuring routers, switches, and wireless access points, and providing physical support to corporate clients and banks.

• Collaboration & Coordination: Strong coordination with internal teams (Core Operations, Transmission Support, Corporate Support) and external partners (TATA, Airtel, SComm, Equinix) for issue resolution.

Tools & Technologies:

• • • Monitoring Tools: NMS, EMS, Nagios, Cacti, ATA, VTS, SolarWinds, Orion.

    • Radio Frequency Systems: Spectrum analysis, RF site surveys 

    • Networking Hardware:

SDH: Tejas 1400, Tejas 1600

Routers: Cisco ASR 920, MikroTik CCR

Switches: Cisco Catalyst 4500, D-Link, BDCOM, Level1

Radio: Cambium ePMP Force (180/200/300), Ubiquiti airFiber, TP-Link