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Total Year of Experience: 5 Years
Dedicated and skilled System Engineer with nearly 5+ years of experience in network operations, troubleshooting, and client support. Seeking a challenging role in a dynamic organization where I can leverage my expertise in SDH/IP transmission, MPLS, and network monitoring tools to contribute to operational excellence and drive technological innovation. Equipped with MikroTik certifications and comprehensive CCNA coursework, I am eager to apply my knowledge to solve complex networking challenges and grow into a leadership position in network infrastructure management.
CORE COMPETENCIES
CORE COMPETENCIES
24×7 Network Operations Center (NOC) Monitoring
IP & SDH Transmission Network Operations
Enterprise Internet (DIA) & MPLS Service Support
Layer-2 & Layer-3 Connectivity Troubleshooting
Fault Isolation & Incident Management
Latency, Packet Loss & Routing Analysis
Cisco, MikroTik, BDCOM & D-Link Switch Troubleshooting
ONU/OLT & Fiber Connectivity Support
Nagios, SolarWinds Orion & Cacti Monitoring
Ticket Handling & SLA Management
RFO/RCA Preparation & Incident Reporting
Customer Technical Support & Vendor Coordination
Change Management & Network Documentation
Cross-functional Team Collaboration
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