Designation: Intern (10 March 2019 - 10 June 2019)

Company: Aamra Networks Limited

Department: Value Added Service (VAS)

Responsibilities:

• Provided phone support, logged calls, and monitored network links using software tools.

• Installed, configured, and maintained hardware, software, networks, printers, and scanners.

• Planned maintenance and basic troubleshot on Cisco/Mikrotik router operations.